Know what customers really think — before they leave a bad review

Print a QR code. Place it at the counter, table, or exit. Customers scan, answer in 30 seconds — and you hear about problems the same day they happen.

Designed for offline businesses where customer experience happens in person — restaurants, salons, clinics, retail shops, and 90+ more.

How it works

Set up once. Works continuously. No integrations, no technical setup.

Choose your goal

Not a generic "rate us" form. Pick the goal that fits your situation — AskHedgy suggests the right questions automatically.

You're guessing what customers think

Start collecting real feedback — find out what's working, what isn't, and what your customers actually notice.

Something feels off — but you can't prove it

Catch problems before they reach public reviews. Get early signals while you can still act.

Customers don't come back — find out why

Understand what's behind loyalty — or the lack of it. Not assumptions. Actual feedback.

You lost a regular — and don't know why

Understand the moment they stopped coming — and what might bring them back.

You made a change — did it actually work?

New staff, new menu, a different layout. See the real effect in feedback data — before and after.

What makes it different

Know about unhappy customers before they write a bad review. If a customer leaves a low rating, you get an email alert immediately — while there's still a chance to make it right. A customer who can speak directly rarely needs to speak publicly.

Connect the dots between what you changed and how ratings moved. Mark any date in your analytics — "Hired a new chef", "Changed the opening hours", "Ran a staff training" — and watch how feedback shifts from that moment. Before and after, in real data.

Get more feedback without chasing customers. Enable a small reward for completing the survey — a free coffee, a discount, a small gift. Customers finish more often. You get better data.

What your customers see

No app to install. No account to create. A clean, distraction-free form that takes 30 seconds — and customers actually complete.

Try it free for 30 days

Full Pro access from day one. No credit card. Cancel anytime. No setup required.

Plans from $15.99 / month after your trial.

View all plans
Your first honest customer feedback could arrive before end of day.