Stop losing customers over problems they never tell you about
Print a QR code. Place it at the counter, table, exit, or tucked into the bill folder. Customers scan, answer in 30 seconds — and you hear about problems the same day they happen.
Designed for offline businesses where customer experience happens in person — restaurants, salons, clinics, retail shops, and 90+ more.
How it works
Set up once. Works continuously. No integrations, no technical setup.
You
Create your survey
Choose a goal and your business type — questions are suggested automatically
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You
Print the QR code
One click — a print-ready PDF, ready to place at your counter, table, entrance, or bill folder
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Your customer
Scans & answers
No app, no login — a short form opens on their phone in seconds
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You
Feedback arrives in real time
Answers go straight to your dashboard — anonymously, instantly, no waiting
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You act
Get alerted instantly
Low rating? You're notified right away — fix the issue before it becomes a bad review
Choose your goal
Not a generic "rate us" form. Pick the goal that fits your situation — AskHedgy suggests the right questions automatically.
You're guessing what customers think
Start collecting real feedback — find out what's working, what isn't, and what your customers actually notice.
Something feels off — but you can't prove it
Catch problems before they reach public reviews. Get early signals while you can still act.
Customers don't come back — find out why
Understand what's behind loyalty — or the lack of it. Not assumptions. Actual feedback.
You lost a regular — and don't know why
Understand the moment they stopped coming — and what might bring them back.
You made a change — did it actually work?
New staff, new menu, a different layout. See the real effect in feedback data — before and after.
What makes it different
Know about unhappy customers before they write a bad review. If a customer leaves a low rating, you get an email alert immediately — while there's still a chance to make it right. A customer who can speak directly rarely needs to speak publicly.
Connect the dots between what you changed and how ratings moved. Mark any date in your analytics — "Hired a new chef", "Changed the opening hours", "Ran a staff training" — and watch how feedback shifts from that moment. Before and after, in real data.
Hear what customers feel but never say out loud. Every survey can include a carefully chosen insight question that surfaces the hidden drivers of satisfaction — atmosphere, waiting time, staff attitude, comfort. The signal a generic "rate us" form never catches.
Hear from the ones who'd usually stay quiet. Offer a small reward for finishing the survey — a discount, a small gift, a little perk. More customers complete it, so the quiet ones get heard too — not just the loudest.
What your customers see
How would you rate your experience today?
★ ★ ★ ★ ★
Takes about 30 seconds to complete
No app to install. No account to create. A clean, distraction-free form that takes 30 seconds — and customers actually complete.
Try it free for 30 days
Full Pro access from day one. No credit card. Cancel anytime. No setup required.
Your first honest customer feedback could arrive before end of day.