More Google reviews for businesses that serve customers face to face

Salons, clinics, cafes, auto shops, car rentals. If you see your customers in person, AskHedgy is built for you. Customers scan a QR code at the end of their visit, answer a few questions, and leave a Google review on the spot. And if someone gives a low score in the survey, you hear about it that same minute.

Google reviews. Low-score alerts. All your customer answers in one place.

Start free — no card needed How it works

Sound familiar?

  • Customers leave happy and say thanks, but hardly any of them leave a Google review.
  • You don't have many reviews, so a single one-star drags your rating down.
  • You find out about problems from a Google review, after other people have already read it.
  • Asking for reviews feels awkward, for you and for your staff.
  • You can't be on every shift or at every location.
  • You changed something and want to know how it affected customer ratings.

If even one of these sounds like you, AskHedgy was made for your business.

Who it's for

AskHedgy works for any business that deals with customers face to face and wants more great Google reviews, from hair salons and coffee shops to auto repair shops, car rentals, and hotels. All you need is a moment at the end of the visit when customers can scan a QR code or your staff can mention the survey.

Restaurant Café / Coffee Shop Fast Food Bakery / Pastry Shop Bar / Pub Food Delivery Juice Bar / Smoothie Bar Ice Cream Shop Hair Salon Barbershop Nail Salon Beauty Salon Massage / SPA Cosmetology / Skincare Tattoo & Piercing Tanning Studio Eyebrow & Lash Studio Dental Clinic Medical Clinic / GP Pharmacy Optician Psychology / Therapy Chiropractic / Osteopathy Physiotherapy / Rehabilitation Veterinary Clinic Pet Grooming Pet Boarding / Daycare Pet Training Pet Store Gym / Fitness Club Yoga / Pilates Studio Swimming Pool Martial Arts / Boxing Dance Studio Kids Sports & Activities Climbing Gym Grocery Store Clothing & Apparel Electronics Store Flower Shop Bookstore Gift Shop / Souvenir Sporting Goods Jewelry Store Hotel Hostel Apartments / Short-term Rental Resort / Sanatorium Travel Agency Coworking Space Auto Repair / Service Car Wash Tire Service Car Dealership Gas Station Detailing Studio Car Rental Cleaning Service Dry Cleaning & Laundry Plumbing Electrical Services HVAC / Air Conditioning Renovation & Construction Moving Services Language School Tutoring Center Driving School Kids Daycare / Nursery Art & Music School Law Firm / Legal Services Accounting / Bookkeeping Notary Real Estate Agency Photography Studio IT Support / Computer Repair Cinema / Theater Escape Room Bowling / Billiards Karaoke Amusement Center / Arcade Event Venue / Banquet Hall

We cover over 90 business types, and each one comes with questions ready to go. No need to write your own.

How it works

Set it up once. It keeps working. No integrations, no complicated setup.

What does a survey before the review do for you?

A survey gives you three big advantages.

Easier to ask

“How'd we do today? Takes a minute” sounds like you care. “Please leave us a review” sounds like asking for a favor. It's easier for staff to offer and easier for customers to say yes.

No ask goes to waste

Even if a customer doesn't make it to Google, you still have their rating. And if they score you low in the survey, you hear about it right away and can fix the cause before other customers run into it.

You can offer a reward

You can't reward Google reviews, but you can reward a survey. A small thank-you gives people one more reason to share what they think.

What you get

Google reviews. Happy customers don't have to hunt for you on Google Maps. After the survey, one tap takes them to your page on Google, right where reviews go. Your stats show how many customers clicked through to Google.

Low-score alerts. When a customer gives 3 out of 5 or lower in the survey, you get an email right away with the question and the score. You hear about the problem the same day and can fix what caused it before your next customers run into it.

Customer answers. Every rating and comment from each review kit, all in one place. You can see what customers love and what they complain about most.

Plus a thank-you reward for finishing the survey, event markers on your charts, and questions built for your type of business. There's more on each feature on the How it works page.

Running more than one location or shift?

Set up a separate review kit for each location, service, or event. Each one gets its own QR code, its own stats, and its own review link. Low-score emails can go straight to the manager of that location, and your stats show which location is bringing in the most Google reviews.

Honest by design

Every customer sees the Google button, whatever score they gave. That's Google's rule. Businesses aren't allowed to show the review option only to happy customers, and Google can remove your reviews or even suspend your profile for it. You don't lose track of unhappy customers, though. You hear about a low survey score right away and have time to fix the cause. And the good reviews come in because happy customers finally got asked. The reward is for the survey, not for a Google review. We don't collect your customers' contact details, and we never message them.

What you need to get started

  • A Google Business Profile. That's where reviews live. The review kit works without one, but you'd miss the main benefit, which is new Google reviews. Setting up a profile is free.
  • Real, in-person customers. You see them in your shop, at an appointment, or when they pick up an order. If your business is entirely online and you never meet customers, there's no one to scan the code.
  • A moment to ask. A QR code on the counter, the table, or with the check is enough. No room for one? Your staff can simply ask customers to share how it went.

That's it. No integrations, nothing to install. AskHedgy won't reply to reviews for you, and it won't hide the Google button from unhappy customers. It does one job: it helps happy customers leave a Google review and lets you know about problems in time.

Start with one QR code

Setup takes a few minutes. You get 30 days of full Pro access, no card needed.

Create your first review kit — free, no card needed View all plans